At Vallist, we believe that trust is at the centre of every interaction. Whether you visit our website, contact us with an enquiry, book a workspace, or join us as a member, you place your confidence in us to handle your personal information with care, transparency, and respect. This Privacy Policy explains how we collect, use, store, and protect your data, and outlines the rights you have under UK data protection law. We encourage you to read it carefully so you understand how your information is managed across Vallist and Finlaison House.
Vallist operates premium workspace and membership services at Finlaison House. We are the "data controller" for the personal information you provide or that is collected through your interactions with us. Our aim is to use this information only where it is necessary to offer you a seamless, safe, and professional experience. If you ever have questions about how your data is handled, you can contact us.
When you engage with Vallist, we collect information that allows us to communicate with you, deliver our services, and continually improve your experience. You may share certain details with us directly, for example, when you submit an enquiry, arrange a tour, register for updates, or join as a member. This might include your name, contact information, company details, and any preferences or notes relevant to your visit or workspace needs.
As you browse our website, certain information is collected automatically to help us understand how visitors use it. This may include your IP address, browser type, device information, and how you interact with different pages. Cookie technologies and analytics tools support this process and help us maintain and improve the performance of our website.
When you become a member or make a booking, payment information and related transactional details may be processed by secure third-party providers. Vallist itself does not store complete payment card details. We may also collect information relating to your communication preferences if you choose to receive news or marketing from us.
Vallist's services are designed for individuals aged 18 and over, and we do not knowingly collect the data of children.
Your information may be collected through forms on our website, during membership or booking processes, or in conversations via email, phone, or in person with our team. We also work with trusted third-party platforms, for example, coworking and meeting-room booking sites, and information you provide through those platforms may be shared with us so we can respond to your enquiry or manage your reservation. Cookies and analytics tools support the collection of website usage data.
We use your information to ensure that your experience with Vallist is smooth, efficient, and tailored to your needs. This includes responding to your enquiries, arranging tours, managing memberships and bookings, processing payments, and keeping you informed about operational updates that affect your use of the building. It also allows us to improve our website, refine our services, ensure safety within Finlaison House, and send you marketing communications where you have expressly chosen to receive them.
We only use your information where the law permits us to do so. This may be because it is necessary to fulfil a contract you have with us, because we have a legitimate business interest in improving our services and communication, because we are legally required to keep certain records, or because you have given us your consent.
Like many websites, vallist.com uses cookies and similar technologies to enhance performance, remember certain preferences, and help us understand how visitors move through the site. This insight allows us to create a smoother and more intuitive browsing experience. You are free to manage your cookie settings through your browser at any time, and further details may be provided in a separate Cookie Policy.
Vallist does not sell your personal information, nor do we share it with organisations that do not support the delivery of our services. There are occasions, however, where we may need to share your data with trusted partners who help us operate effectively. These include our workspace management systems, payment providers, website hosting services, IT and security partners, marketing platforms, analytics providers, and professional advisers such as legal or financial consultants. Where necessary for safety, access control, or compliance within the building, certain information may also be shared with the landlord or building management teams.
Every partner we work with is required to protect your information and use it only for the purpose we specify.
Some of our service providers may process data outside the UK or the European Economic Area. When this occurs, Vallist ensures that appropriate safeguards are in place, such as Standard Contractual Clauses, adequacy decisions, or other protections required under UK GDPR. These measures allow your data to remain secure regardless of where it is processed.
We retain your information only for as long as it is genuinely needed. Enquiries are typically stored for a limited period so we can manage and track them effectively. Membership records are maintained for the duration of your membership and for any legally required period afterwards. Financial records must be kept for statutory timelines, usually a minimum of six years. Cookie data is stored only for its operational lifespan. Once information is no longer required, it is securely deleted or anonymised.
We take data protection seriously and employ a combination of technical and organisational measures to safeguard your information. These include secure servers, encrypted connections, access controls, staff training, and continuous monitoring of our systems. While we take every reasonable step to protect your data, no transmission or storage system can be entirely guaranteed. We advise all users to take care when submitting personal information online.
Under UK GDPR, you have several rights relating to your personal information. You may request access to the data we hold about you, ask for corrections to any inaccuracies, request the deletion of your information where appropriate, or ask us to limit or object to certain types of processing. You may also withdraw your consent to marketing communications at any time. In some cases, you may request the transfer of your data to another organisation. If you would like to exercise any of these rights, please contact us at operations@vallist.com.
We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. When updates occur, the revised version will be published on this page with an updated effective date. We encourage you to review the policy periodically to stay informed about how your information is managed.